Golden Cloud Spur Steak Ranch — Bar in Mandurah

Reviews of Golden Cloud Spur Steak Ranch

• Timothy

  Added 2015.12.25

  Worst family experience ever. Service was terrible. Meals came out a half hour apart so we couldn’t eat together. The manager wouldn’t rectify the problem, all he said was “just sit and wait for your meals, they won’t be long.” The burgers that we did get were overpriced and soggy. The vegetables seemed like they were out of a freezer bag from coles. All round bad experience and we left paying for one meal as the kids meals and mine never came. You won’t see me there again.
• Nathan

  Added 2015.12.11

  I was recommended to this eatery, I arrived just after 1pm and waited to be given a table. I waited and waited, was ignored by the staff(turned out to be the manager) and then an elderly man pushed in front of me and proceeded a protracted conversation with the manager, again I waited and then decided to enter the eating area to obtain service at which point the manager rudely told me to wait, I advised I had been waiting and the circumstances as I have advised only to be told this old man was the owner and I would just have to wait. I did observe that I was a customer but that made no difference to either the own er or the manager. I have been in the catering trade for 50 years and can honestly say this was the VERY poorest of front of house reception I have ever experienced. I was told to leave which I did. I would NEVER suggest anyone was to eat in this place as a meal out is supposed to be a happy experience and you would not be able to guarantee such an experience in this establishment.
• Thomas

  Added 2015.11.19

  My husbands favourite dine out ! Loves the Large steaks and ribs, fries and sides.
• Jake

  Added 2015.03.14

  Husband and I went for dinner. Ordered drinks and mains only. Drinks arrived quickly but not our food. Meals finally arrived ....steak and ribs. Husband ordered medium and I ordered well done. Husbands steak was well done and mine was well-done dry and chewy. $104 for 2 non alcoholic drinks 2 steak and ribs with sauce on the side. Chips and ribs were ok but to turn 2 serves of quality steak into something you could resole your shoes with...for a steakhouse that's inexcusable. Won't be going back.
• Luis

  Added 2014.09.24

  After posting negative review my wife was advised to contact customer care by owner. The owner couldn't even get his own customer care email right. Took the time to find correct email address and sent relevant details. I advise people not to waste there time it's only lip service by the owner. Was never contacted by his customer care department.Lucky for me my wife's company was the highlight of the night on our 31st Wedding Anniversary.
• Ethan

  Added 2014.04.08

  Enjoy your meal, then take a stroll along the foreshore.
• Owen

  Added 2014.03.07

  I love the choice of Sea foods and vegetables, salads.
• Kyle

  Added 2014.02.02

  Situated on the Mandurah foreshore, water views.
• Evan

  Added 2013.10.16

  As for owner saying contact there customer care... well they can't even get that right the email address he gave us is wrong...don't bother anyway it's only lip service by owner. Took the time to find correct email address and sent customer care email with detailed information and didn't even get a response. Luckily my wife's company was a highlight on our 31st wedding anniversary.
• Ian

  Added 2013.07.17

  Very family friendly, with activity area for children, and a bouncy castle.